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Volunteer

 

Current Volunteer Opportunities

Check out our current opportunities below and fill out the Hamilton/Burlington SPCA general volunteer application. Let us know the skills and interests you have and which position interests you. If your skills and interests match our current needs, you’ll hear from us with an invitation for an interview. At the interview, we’ll chat more about why you connect to the Hamilton/Burlington SPCA mission, your experiences and expectations, and generally confirm that it is a great fit for everyone involved. 

Need more information or require an accommodation during the application process?

Contact us at volunteerservices@hbspca.com

FUNDRAISING SUPPORT

Position Summary

The volunteer fundraising support position is responsible for helping out with various events that help raise funds for the important work we do at the HBSPCA. 

Your responsibilities will include:

  • Contacting supporters by phone or in-person 
  • Helping encourage ticket sales for events like our bi-annual Lottery, and Wiggle Waggle Walk
  • Entering data and information, as needed 
  • Calling to thank and/or follow up with donors who have made a contribution
  • Writing thank you notes and mailing them out, as needed
  • Supporting with general administrative tasks, like: sorting and organizing, making labels, filing, packaging items together, scanning, photocopying and mailing items

QUALIFICATIONS:

  • A love for the animals and a compassionate personality who is ready to help where and when needed
  • Great if you’re willing to learn,  or already know Microsoft Office (especially Microsoft Outlook, Excel or Teams), Fundraising Software (especially Raiser’s Edge)

Please note

All applicants must be fully vaccinated against COVID-19

RECEPTION/WELCOME DESK

Position Summary

The Welcome volunteer is the first face you meet and first voice you hear at the Hamilton/Burlington SPCA reception-area. The Welcome volunteer is perfect for those looking for a social and interactive administrative and reception-area experience.

This position is for anyone available Monday to Friday between 8:00 a.m. and 4:00 p.m.

RESPONSIBILITIES

  • The primary responsibility of this position is to have a wealth of knowledge about all Hamilton/Burlington SPCA programs and services, and ensure all phone calls are answered and in-person inquiries addressed immediately
  • You’ll provide support with administrative tasks, like: data entry, outgoing mail, and courier services
  • Your support may also be needed with Animal Care tasks, like: adoption applications, supporting grieving pet-owners, and scheduling pet health appointments
  • It will be your responsibility to ensure that every person that enters our doors, or calls for information, receives a best-in-class client service experience

QUALIFICATIONS:

  • 1-2 years education or experience in customer/client service, office administration
  • Criminal Record Check, valid within 3 months of start date
  • Proficient with Microsoft Office (especially Microsoft Teams and Outlook)
  • Experience with managing multiple phone lines and prioritizing inquiries
  • Experience working in an animal shelter environment, an asset

Please note

All applicants must be fully vaccinated against COVID-19

ADOPTIONS AND FOSTER SUPPORT

Position Summary

The Adoptions and Foster Support volunteer helps pets find their furver homes.  This position will be responsible for providing support to the Adoptions/Foster team by making phone calls, telling the stories of adoptable pets, and preparing everything for a pet to get settled in their new home. This position is also responsible for administrative tasks like mail and courier services, accepting donations, and responding to program and service inquiries.

This position is for anyone available Monday to Saturday between 10:00 a.m. and 2:00 p.m.

RESPONSIBILITIES

  • The primary responsibility of this position is to lending a helping hand where needed in the Adoptions/Foster team.
  • You’ll provide support with administrative tasks, like: data entry, phone calls, emails, and mailing.
  • Your support may also be needed with: adoption applications, supporting grieving pet-owners, and scheduling adoption appointments
  • It will be your responsibility to ensure that every adopter and foster receives a best-in-class client service experience

QUALIFICATIONS:

  • 1-2 years education or experience in customer/client service, office administration
  • Criminal Record and Judicial Matters Check, valid within 3 months of start date
  • Proficient with Microsoft Office (especially Microsoft Teams and Outlook)
  • Experience with managing multiple phone lines and prioritizing inquiries
  • Experience working in an animal shelter environment, an asset

Please note

All applicants must be fully vaccinated against COVID-19

ADMINISTRATION SUPPORT

Position Summary

The volunteer administration support position is responsible for supporting general administration tasks where needed at the Hamilton/Burlington SPCA (HBSPCA). This position requires you to complete a list of administrative tasks assigned to you daily across various departments. Shifts may be recoccuring or sporadic and will be discussed during the recruitment process.

This position is perfect for those looking for a volunteer role that they can leave behind at the end of the day, AND feel like they’ve made a huge difference just by showing up and helping!

Based on your skills and interests, you will be matched to an area where you are most needed. Your responsibilities may include:

  • Helping out the volunteer recruitment process by screening, interviewing, and verifying references for volunteer applicants
  • Entering data and information in various databases and file systems for donors, clients, adopters or volunteers
  • Calling to thank and/or follow up with donors, clients, adopters or volunteers, and writing thank you notes and mailing them out, as needed
  • Supporting with general administrative tasks, like: sorting and organizing, making labels, filing, packaging items together, scanning, photocopying and mailing items
  • Act as a representative of the Hamilton/Burlington SPCA and be knowledgeable about all programs, services and opportunities to support available to community members who visit us in-person
  • And, more!

Note: Don’t hesitate to share what skills you feel you would bring to this role when you fill out the volunteer application!

QUALIFICATIONS:

  • 1+ years training, education, or experience in Administration, Human Resource Management, Volunteer Administration or a combination of education and experience
  • Criminal Record Check, valid within 3 months of start date
  • Great if you’re willing to learn, a fast-learner or already know Microsoft Office (especially Microsoft Teams), Volunteer Software (especially Volgistics and/or Better Impact), Fundraising Software (especially Raiser’s Edge), Online meeting platforms (especially Zoom)
  • Demonstrated ability for professional aptitude with good critical thinking skills

Please note

All applicants must be fully vaccinated against COVID-19

MAINTENANCE SUPPORT

Position Summary

The maintenance support position is responsible for supporting general maintenance tasks where needed at the Hamilton/Burlington SPCA (HBSPCA). This position requires you to complete a list of maintenance tasks assigned to you daily across various departments. Shifts may be recoccuring or sporadic and will be discussed during the recruitment process.

This position is perfect for those looking for a volunteer role that they can leave behind at the end of the day, AND feel like they’ve made a huge difference just by showing up and helping!

Based on your skills and interests, you will be matched to an area where you are most needed. Your responsibilities may include:

  • Moving items (furniture, boxes, office supplies, etc.) safely from multiple rooms, buildings, and/or up or down two flights of stairs
  • Helping to cut the grass, trim trees or bushes, or support in general ground or garden maintenance
  • Painting indoor/outdoors using the supplies provided 
  • Basic repairs and/or assembling or diassembling furniture or equipment
  • And, more!

Note: Don’t hesitate to share what skills you feel you would bring to this role when you fill out the volunteer application!

QUALIFICATIONS:

  • Experience or knowledge in a related field (i.e. Moving, Maintenance, Operations, Electrical, Painting, etc.)
  • Criminal Record Check, valid within 3 months of start date
  • Other characteristics that would be helpful for the role: Physical stamina, good communication, able to manage multiple priorities, apprenticeship completion in a related field

Please note

All applicants must be fully vaccinated against COVID-19

COMMUNITY OUTREACH SUPPORT

Position Summary

The community event support position is responsible for attending community events by way of acting as a representative of the Hamilton/Burlington SPCA (HBSPCA). This position requires you to attend events in the community and provide information to event attendees. Shifts may be sporadic and will be discussed during the recruitment process.

Events include: Picture Your Pet at Ren’s Pet Depot, Stuff the Truck, Pet Lover’s Market, Active Living Fairs for Seniors, Wiggle Waggle Walk and many more!

Events are typically held on weekends within 25km of Hamilton, ON. Anyone under the age of 14 is required to volunteer with a legal guardian.

Your responsibilities will include:

  • Set up and tear down of the booth which may include: pop-up banners, tents, and other equipment based on the event and its environment
  • Greet event attendees and share information about the Hamilton/Burlington SPCA and the many ways folks can get involved with us
  • Support crowd control, managing expectations and communicating well to event attendees to provide the best experience possible
  • On the day duties might include: Helping collect donations from eager event attendees, registering attendees for contests or draws, redirecting people to the Hamilton/Burlington website to apply for certain programs/services, accepting payment for pet photos with Santa Paws, and more!

QUALIFICATIONS:

  • Experience with customer service, event planning, or a general disposition of kindness, caring and compassion
  • Adaptable with last minute changes, and resourceful to help provide above and beyond service to those who stop to chat
  • Informed and knowledgeable about the programs and services we provide at the Hamilton/Burlington SPCA. First hand experience participating in any of our programs/services is an asset.

Please note

All applicants must be fully vaccinated against COVID-19

Current Student Placement Opportunities

Are you in a College or University program that requires a minimum two-week or longer student placement in your field of interest? Let us know if your skills and interests match our current needs, you’ll hear from us with an invitation for an interview. At the interview, we’ll chat more about why you connect to the Hamilton/Burlington SPCA mission, your experiences and expectations, and generally confirm that it is a great fit for everyone involved.

Need more information or require an accommodation during the application process?

Contact us at volunteerservices@hbspca.com

OFFICE ADMINISTRATION PLACEMENT

Position Summary

The student placement in office administration supports general administration tasks where needed at the Hamilton/Burlington SPCA (HBSPCA). This position requires you to complete a list of administrative tasks assigned to you daily across various departments.

Based on your skills and interests, you will be matched to an area where you are most needed. Your responsibilities may include:

  • Calling and scheduling appointments for pet health check-ins, or adoptions
  • Entering data and information in various databases and file systems for pet owners, donors, clients, adopters or volunteers
  • Calling to thank and/or follow up with donors, clients, adopters or volunteers, and writing thank you notes and mailing them out, as needed
  • Supporting with general administrative tasks, like: sorting and organizing, making labels, filing, packaging items together, scanning, photocopying and mailing items
  • Act as a representative of the Hamilton/Burlington SPCA and be knowledgeable about all programs, services and opportunities to support available to community members who visit us in-person
  • And, more!

Note: Don’t hesitate to share what skills you feel you would bring to this role when you fill out the volunteer application!

QUALIFICATIONS:

  • 1+ years training, education, or experience in Administration or Customer Service
  • Criminal Record and Judicial Matters Check, valid within 3 months of start date
  • Great if you’re willing to learn, a fast-learner or already know Microsoft Office (especially Microsoft Teams),  Fundraising Software (especially Raiser’s Edge), Online meeting platforms (especially Zoom)
  • Demonstrated ability for professional aptitude with good critical thinking skills

Please note

All applicants must be fully vaccinated against COVID-19

HUMAN RESOURCES/VOLUNTEER MANAGEMENT PLACEMENT

Position Summary

The student placement in Human Resources or Volunteer Management supports tasks related to growing our workforce at the Hamilton/Burlington SPCA (HBSPCA).

Your responsibilities will include:

  • Helping out the volunteer recruitment process by screening, interviewing, and verifying references for volunteer applicants
  • Entering data and information in various databases and file systems
  • Supporting with general administrative tasks, like: sorting and organizing, making labels, filing, packaging items together, scanning, photocopying and mailing items

QUALIFICATIONS:

  • 1+ years training, education, or experience in Administration, Human Resource Management, Volunteer Administration or a combination of education and experience
  • Criminal Record and Judicial Matters Check, valid within 3 months of start date
  • Great if you’re willing to learn, a fast-learner or already know Microsoft Office (especially Microsoft Teams), Volunteer Software (especially Better Impact), Fundraising Software (especially Raiser’s Edge), Online meeting platforms (especially Zoom)
  • Demonstrated ability for professional aptitude with good critical thinking skills

Please note

All applicants must be fully vaccinated against COVID-19

VETERINARIAN PLACEMENT

Position Summary

The student placement in Veterinary or Animal Health Sciences, supports tasks related to our Companion Animal Hospital at the Hamilton/Burlington SPCA (HBSPCA).

Your responsibilities will include:

  • Assiting with the before, during and after of pet health appointments, surgeries and check-ups
  • Entering data and information in various databases and file systems
  • Supporting with housekeeping tasks, like: laundry, cleaning litter boxes, and other animal related tasks

QUALIFICATIONS:

  • 1+ years training, education, or experience in Veterinarian or Animal Health Sciences combination of education and experience
  • Criminal Record and Judicial Matters Check, valid within 3 months of start date
  • Great if you’re willing to learn, a fast-learner or already know Microsoft Office (especially Microsoft Teams)
  • Demonstrated ability for professional aptitude with good critical thinking skills

Please note

All applicants must be fully vaccinated against COVID-19

COMMUNITY SERVICES SELF-MANAGED PROGRAM

Position Summary

Are you interested in running your own program in support of our most vulnerable community members? Consider utilizing the resources of the HBSPCA to develop your own program to run for youth, people with disabilities, incarcerated and/or at-risk individuals. 

Your responsibilities will include:

  • Developing a curriculum that promotes a safe and inclusive space for your program participants
  • Work with the Volunteer Services department to acquire volunteers, clients, and other resources you may need to run a successful program
  • Manage the scheduling of volunteers, clients, resources, and staff for all program dates
  • Helping acquire new volunteers or clients to help achieve your mission

QUALIFICATIONS:

  • Proven experience with creating or assisting with the creation of community programming 
  • Criminal Record and Judicial Matters Check, valid within 3 months of start date
  • Great if you’re willing to learn, a fast-learner or already know Microsoft Office (especially Microsoft Teams), Volunteer Software (especially Better Impact), Fundraising Software (especially Raiser’s Edge), Online meeting platforms (especially Zoom)
  • Demonstrated ability for professional aptitude with good critical thinking skills

Please note

All applicants must be fully vaccinated against COVID-19

Current Youth Volunteer Opportunities

Looking for a student or youth volunteer opportunity to complete your 40-hours?

At this time we are currently recruiting youth under the age of 29 for the positions listed below. Please check back regularly to see when other opportunities arise, or apply now and an opportunity will be matched based on the information you provide about your interests and skills.

We offer High-School Co-op and Summer Positions. 

If you are interested in creating your own opportunity, reach out! We would love to hear more about your passion for animal welfare. Email us at volunteerservices@hbspca.com with your idea and how we can help you!

HIGH SCHOOL CO-OP (Youth Opportunity) Winter 2023

Position Summary

The high-school co-op position is responsible for supporting with as needed tasks at the HBSPCA including reception and adoptions. It is an unpaid role that is offered from 8:00 a.m. to 12:00 p.m. or 12:00 p.m. to 4:00 p.m. (or full day). 

Your responsibilities will include:

  • Answering phones and greeting clients
  • Arranging appointments for pets and their humans
  • Packing/unpacking items
  • On the day duties might include: Helping collect donations, redirecting people to the Hamilton/Burlington website to apply for certain programs/services, accepting payment for our thrift shop and more!

QUALIFICATIONS:

  • Experience with customer service,  or a general disposition of kindness, caring and compassion
  • Adaptable with last minute changes, and resourceful to help provide above and beyond service to those who stop to chat
  • Informed and knowledgeable about the programs and services we provide at the Hamilton/Burlington SPCA. First hand experience participating in any of our programs/services is an asset.

Please note

All applicants must be fully vaccinated against COVID-19

COMMUNITY EVENT SUPPORT (Youth Opportunity)

Position Summary

The community event support position is responsible for attending community events by way of acting as a representative of the Hamilton/Burlington SPCA (HBSPCA). This position requires you to attend events in the community and provide information to event attendees. Shifts may be sporadic and will be discussed during the recruitment process. This opportunity is eligible for Community/Christian Service Hours. Anyone under the age of 14 is required to volunteer with a legal guardian. 

Events include: Picture Your Pet at Ren’s Pet Depot, Stuff the Truck, Pet Lover’s Market, Active Living Fairs for Seniors, Wiggle Waggle Walk and many more!

Events are typically held on weekends within 25km of Hamilton, ON. Getting to and from the event is the responsibility of the volunteer. 

Your responsibilities will include:

  • Set up and tear down of the booth which may include: pop-up banners, tents, and other equipment based on the event and its environment
  • Greet event attendees and share information about the Hamilton/Burlington SPCA and the many ways folks can get involved with us
  • Support crowd control, managing expectations and communicating well to event attendees to provide the best experience possible
  • On the day duties might include: Helping collect donations from eager event attendees, registering attendees for contests or draws, redirecting people to the Hamilton/Burlington website to apply for certain programs/services, accepting payment for pet photos with Santa Paws, and more!

QUALIFICATIONS:

  • Experience with customer service, event planning, or a general disposition of kindness, caring and compassion
  • Adaptable with last minute changes, and resourceful to help provide above and beyond service to those who stop to chat
  • Informed and knowledgeable about the programs and services we provide at the Hamilton/Burlington SPCA. First hand experience participating in any of our programs/services is an asset.

Please note

All applicants must be fully vaccinated against COVID-19

Our Mission & Impact

The Hamilton/Burlington SPCA (HBSPCA) is a leader in animal welfare in the Golden Horseshoe and one of Ontario’s most progressive animal welfare agencies. Our aspiration is keeping pets and their people together. Service to community supports pet parents, delivers early intervention for pet health and wellness where pet families live, and is guided by the benefits of the human animal bond.

We support over 100+ volunteers, 100+ community partners and over 10,000+ community members annually who rely on our programs and services.

 Volunteers at the Hamilton/Burlington SPCA are integral to helping us advocate for animal welfare and ensuring we follow the gold-standard of animal care which are guided by the five animal freedoms.

 

What do I need to know about being a volunteer at the HBSPCA?

While many people may think volunteering at the Hamilton/Burlington SPCA means hanging out with pets all day, that is only a part of what we do. There is a lot of behind-the-scenes work that is not only exciting, but very rewarding. At the Hamilton/Burlington SPCA we ensure that the change we are making in our communities inspires a movement rooted in animal welfare. Ultimately, our volunteers will provide a better world for animals and the people who love them.

More information about our volunteer program:

  • all animal care positions are for those aged 18 years or older;
  • all volunteers must be 15 or above, anyone 14 or younger may volunteer with their legal guardian
  • volunteers may be required to provide:
    a) 2 references
    b) a valid (within 3 months of start date) criminal record and judicial matters check or Vulnerable Sector Screening (at their own cost)
    c) a record of immunization for Covid-19, Rabies and/or Tuberculosis, depending on the role applied for
    d) a record of immunization and medical history for their pet, or all household pets, in the pet visiting or foster care programs
    e) A copy of your driver’s abstract, and Driver’s license

Why Volunteer at the Hamilton/Burlington SPCA?

We strive to provide a best-in-class volunteer experience for all those that choose to support Hamilton/Burlington SPCA with their time, treasure and talent. Our volunteer program includes many perks, including:

  • We appreciate our volunteers with various events throughout the year that encourage socializing with people and pets
  • We provide training and development education and workshops in the animal welfare area, either at-cost or free
  • We offer discounts on pet care, pet food, and pet workshops
  • We salute and appreciate various milestones when it comes to hours of service contributed by volunteers to the Hamilton/Burlington SPCA.
  • We provide awards, nominations and certificates for those that continually inspire and influence with their belief and advocacy in animal welfare
  • Additional opportunities to give back to your community is also something we pride ourselves in. We partner with many like-minded community organizations that intersect with the good work we do. As a volunteer, you’ll be invited to help support other organizations during community days