April 9, 2020

Hello Friend of the Animals

Last week I shared how, like you, we are trying to be nimble and adapt in these uncertain times. And I assured you that our commitment to pet companions at risk has not changed. Today, one week into our 134th year of service to community, I want to tell you a little more about what we are doing.

Telemedicine means no pet is left behind.

Pets who have had a surgery at the shelter’s Companion Animal Hospital occasionally need to be seen again after surgery to monitor the healing of their stitches. With all Ontario Veterinarians being directed to postpone non-urgent visits, we’re doing our part as a shelter to balance social distancing with timely follow-up care. One way we’re able to provide follow-up support for our patients is with telemedicine. As we closed service for owned pets, we received a call from RC, a client, about her cat who had been recently spayed at our clinic. Kitty was still very playful and eating well, but she was showing signs of an infection around her stitches. Our Veterinarian and RVT spoke with our client, made a plan for care, and sent a prescription to the client’s community pharmacy for medicine which was delivered right to Kitty’s home

Humane care. Always

Your local shelter is guided by the Five Freedoms for all living things including freedom from pain, injury and disease. Your shelter continues to provide essential end of life care for loved pets.  And while our process to receive animals has changed to keep staff and family members safe in these times of COVID-19, it has been met with appreciation. Last week we received a message from a loving pet parent.



I just wanted to express my gratitude for your help today for Freddie. You took care of him immediately and my sister, who dropped him off, said the lady who picked him up was extremely gentle, and sweet. I wish I could have been there for his final moments, but he was in good hands. Thank you from the bottom of my heart. God bless the little ones and the people who take care of them. Warm regards, EM

Donor support for our trained and caring pet health team makes service to community possible, every day.

But we need your help more than ever.

Your continued support to prevent pet emergencies, fix pet emergencies and ensure no animal leaves this world in pain and distress, is essential.

If you are able, please support the Hamilton/Burlington SPCA with a donation.

I wish you, your friends, your family and your colleagues health and safety.


Marion Emo
President and CEO
Keeping Distance Staying Connected.

If you have already donated, thank you.