Garde-manger pour animaux
Comment ça marche
La SPCA de Hamilton/Burlington reconnaît que de nombreuses familles peuvent être confrontées à des difficultés financières et peuvent avoir besoin d'aide pour prendre soin de leurs animaux de compagnie. Nous pensons que personne ne devrait prendre la décision difficile de devoir abandonner son animal de compagnie parce qu'il n'a pas les moyens de payer la nourriture. Notre programme Pet Food Pantry existe pour aider les propriétaires d'animaux qui ont besoin d'aide en matière de nourriture pour animaux et de fournitures de base.
Notre garde-manger pour animaux de compagnie est destiné aux familles confrontées à des difficultés financières à court terme et non à l'alimentation permanente ou à long terme de vos animaux de compagnie.
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How it Works
Find Your Food
When you select 1 (one) serving, that's at least one month's supply of food for one pet.
Add to Cart
Please note that these items are not guaranteed. This program relies on donations, and we'll do our best to provide everything available.
Delivery or Pickup?
We'll place your order in the queue immediately, and you'll be emailed with details for next steps.
Have Questions?
How Often Can I Order?
This is an emergency-only program designed to supply families with enough pet food for between one and three months. It's a short-term support program. We will only be able to accommodate a delivery to each household once every 1 - 6 months. Due to the high-demand of our Emergency Pet Pantry Program, please do not submit additional or repeat orders, as this will reset your order in the queue (your initial order will be removed).
What if I Don't Receive Enough Food?
As we are limited by the number of volunteers we have and our donated supplies, we try our best to accommodate each order, and provide as much food supply as we can. We cannot guarantee the amount of food you will receive with your order. We distribute food equitably and fairly for all Pet Pantry orders.Please note, a this time, we are only able to supply food for a maximum of 4 pets maximum per household. This is the maximum number of pets allowed as stated in both the Hamilton and Burlington City By-Laws.
Why Has my Order Not Been Delivered?
Orders are fulfilled on a 'First Ordered, First Delivered' basis. We support thousands of pets in our community through this program, which means orders can take up to 30-60 days before you receive a confirmed delivery date. Due to the high-demand of our Emergency Pet Pantry Program, please do not submit additional or repeat orders, as this will reset your order in the queue (your initial order will be removed). For clarity, any new order you place before your first order has been delivered, will replace your original order and place in the queue.
More Questions?
Pet Pantry Hours of Operation
Delivery
Pickup
*Please note: our new pickup location is 395 Anchor Rd Unit #17
Order Pet Pantry
Become a Community Food Partner
Rejoignez-nous dans une mission qui va au-delà de l'alimentation ; il s'agit de nourrir, de soigner et de soutenir le bien-être des animaux de compagnie de notre communauté. En tant que partenaire alimentaire communautaire apprécié, votre rôle est essentiel dans la distribution et la fourniture de nutriments essentiels aux animaux de compagnie dans le besoin, en veillant à ce que chaque animal bénéficie de la santé et du bonheur qu'il mérite.
Nous sommes extrêmement fiers de notre réseau de banques alimentaires et de garde-manger locaux pour animaux de compagnie, qui témoigne de la force et de la compassion de notre communauté. Notre engagement à recevoir et à distribuer de la nourriture de manière efficace signifie qu'ensemble, nous pouvons offrir une bouée de sauvetage aux animaux de compagnie et aux familles confrontées à des difficultés, en veillant à ce qu'aucun animal n'ait faim.
En devenant l'un de nos partenaires communautaires enregistrés, vous ne vous contentez pas de distribuer de la nourriture ; vous semez l'espoir et favorisez une communauté plus forte et plus résiliente. Votre participation témoigne d'un partenariat qui célèbre la générosité, défend le bien-être des animaux et incarne l'esprit de soutien communautaire.
Votre partenariat n'est pas qu'une question d'assistance ; il s'agit de faire valoir que dans notre communauté, aucun animal de compagnie n'est laissé sans nourriture, aucune famille n'est oubliée et, ensemble, nous pouvons créer un havre de soutien et de soins pour chaque animal dans le besoin.
Visit Our Partner Locations
Food Banks
Humane Societies & Rescues
Visitez nos sites partenaires
How do I place my order?
Start by selecting the food you need for your pet. For example, 'Dog Food'. From there, select the approximate age of your pet, food type (wet/dry), and flavour. Once you've selected your preferences, simply tap the 'Add to Cart' button. Once you're done adding items for your pet(s), you can press the 'Check Out' button.
The checkout page will collect your contact and address details, and provide you the option for delivery or pickup. Upon completing all required fields at checkout, simply tap 'Complete Order' and your order will be added to the queue.
When will my order arrive?
This program is run by incredible volunteers, and we have a high volume of requests. Orders will be sent out as a 'First Ordered, First Delivered' basis. Your order may take 30-60 days to deliver, depending on the volume of orders at any given time. We cannot provide an estimated delivery date until your order has been scheduled.
What if I can't wait for my delivery?
At any time, should you be unable to wait for your Pet Pantry order to be delivered or available for pickup, we invite you to visit any of our Pantry Partners found below. To be fair to everyone, we cannot ‘bump-up’ or adjust your position in the queue for delivery or pickup.
Can I request specific brand or specialty food?
All of our supplies are donations. We cannot guarantee that we will always have specialty diet or a specific brand of food. Even if you have received a specific brand or specialty diet of food from us before, it does not guarantee we will have it in-stock for future deliveries. We will do our best to accommodate requests, when possible.
I forgot to add something to my order. How can I change it?
To edit an order, simply resubmit a new order with everything you need. This will replace your original order. Please note, placing a new order will reset your order in our queue, leading to a later delivery date. Please note, we cannot accommodate special requests to modify orders at a later date.
Can I order medication?
Through the Pet Pantry Program, you cannot order prescription medication or food.However, if you are looking for over-the-counter Flea and Tick medication, we do sell this through our website (which can be delivered at the time of your Pet Pantry order).
Ce programme est soutenu par Greater Good Charities.
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